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How to Order How do I Pay & is it Safe Delivery Privacy Terms & Conditions Snickers Workwear Online Snickers Clothing Workwear Helly Hansen Safety Footwear Active Workwear Blog UK Small Business Directory MasterPlumbers.com Polybutylene - Plumber - Atlanta Experienced Plumbers - Eastbourne back to top back to top DELIVERY </h3> <h2><span class="style2">Terms of delivery</span> <br> All stock items 7 to 14 days from receipt of order. <br> <br> Each Delivery requires a signature. Our couriers generally delivery between the hours of 9am - 5pm. If you require a different delivery address, please inform us via notes in paypal<br> <br> Special orders, these are styles, which are not produced on a regular basis i.e. seasonal garments such as winter jackets or shorts. They may not always be available or they may have a longer lead time. Please ask one of our sales representative for a delivery time. <br> <br> Please note that embroidered or screen printed orders will be quoted an individual delivery time. <br> <br> <strong><em>Exchanges/Returns/Claims</em></strong><br> We accept exchange or return of goods up to 5 days after purchase providing the goods are in the same condition as when sold i.e. unworn, tickets attached and re-bagged. <br> <br> Freight is paid by the customer. <br> <br> After 5 days goods can only be returned by prior arrangement. If goods are returned at this point without prior arrangement a 25% restocking fee will be charged. With all exchanges or returns a copy of the invoice or delivery note must accompany the goods. <br> <br> Exchanged goods shall be delivered in a 7-10 day turnaround from receipt of returned items. <br> <br> Any goods returned for a claim must be accompained with a copy of the invoice and must be newly washed. Please note special order garments or garments with embroidery, screen printing or heat sealing may not be exchanged or returned. <br> <br> <em><strong>Embroidery - exclusive and hardwearing </strong></em><br> If you require only a monogram service there is no set up charge incurred and you can choose from a range of different letter styles. <br> <br> The price of embroidery is calculated on the number of stitches, however the average application charge for a logo measuring approx. 7 cm is £ 3.50. <br> <br> If you would like your own specific logo there is an initial set up charge of £30.00. Simply email, fax or post us a copy of your logo and we will give you a quotation. If you proceed with the order we will require three original copies, i.e. business cards or letterheads. Your logo is then put on disk and can be used time and time again. <br> <br> <em><strong>Personal packaging</strong></em> <br> If you send us your order broken down by individual names we will pack it that way for you. There is a charge of £1.50 per person for this service. <br> <br> <em><strong>Special sizes </strong></em><br> If you order a size outside the grid, there will be an additional charge of 25% per garment. Please ask a one of our sales representative for details. </h2> <h2> <u><em><strong>Postage</strong></em> </u><br> Postage Calculations are applied according to value of order:<br> <br> Order Value: £0.01 to £19.99 - delivery charge £4.99<br> <br> Order Value: £20.00 to £74.99 - delivery charge £5.99<br> <br> Order Value: £75.00+ - delivery charge FREE<br> <br> **PLEASE NOTE** <br> OUR DELIVERY SERVICE IS FOR UK MAINLAND ONLY. PLEASE CONTACT OUR OFFICES IF YOU ARE WANTING TO ORDER FROM OVERSEAS <br> <br>